FAQ   

About Guesthouse

When do you start accepting reservations ?


We accept reservations 3 months in advance.




What is the rate for staying at EENA HOUSE?


EENA HOUSE is a guesthouse for only private use. The rate is fixed charge per night regardless of the number of guest. The rates change according to the season or day. Specific price is available on the booking page. The rate covers the use of the house from 3pm on the day of check-in until 11am the following day.




How do I check-in?


The meeting place for checking-in is our office which is located in front of the guesthouse. Check-in time is between 3pm and 7pm the latest. For more information of access, please refer to the "Access" page.




How do I check-out?


Checking-put procedure will be explained to the guests at the time of checking-in. Checking-out time is by 11am.




Is it possible for minors to stay at EENA HOUSE?


We do not allow unaccompanied minors (under 20 years old) to stay. Adult supervision is required for all those groups.




Are pets allowed at EENA HOUSE?


We are sorry but pets are not allowed at EENA HOUSE.




Is there any smoking space at EENA HOUSE?


Smoking is not allowed on the premises for fire safety reasons.




Is there any parking space at EENA HOUSE?


We are sorry that we don't have any parking space, but there is pay parking nearby. The parking fee is 800yen per day.




Is there any house cleaning service?


If you stay 3 nights or less there is no house cleaning service. If you stay more than 4 nights, you will have free cleaning service once for every 4 days.




Can we leave our luggage before check-in?


If you arrive here before 3 pm, we can keep your baggage until check-in.




Can we send our baggage in advance?


Yes. If you would like to send your baggage before your arrival, please send them to our office. In that case please contact us to let us inform about the expected arrival date of your baggage. Our office address and phone number are as follows. Address : NARAigoto EENA HOUSE 18 Kawanokami Tsukinuke Hoppo Cho, Nara city, 630-8314 Nara Pref. Phone: 080-3830-2709




Can we cook at EENA HOUSE?


Although there are a sink and some cooking facilities such as microwave, toaster, electric pot and refrigerator to prepare simple breakfasts, this house is not equipped gas stove for fire safety reason. There are many good local restaurants in this area so we will be happy to help you wit making a restaurant reservation.




Are there convenience stores nearby?


There are a convenience store within 1 min-walk and a supermarket within 7 min-walk.




Are there restaurants nearby?


There are various kinds of restaurant and cafe in this area.




Can we connect to the internet at EENA HOUSE?


Yes. There is free wifi service at EENA HOUSE.




What is the cancellation policy?


We require 14 days cancellation notice prior to your scheduled arrival date, otherwise we will charge you a cancellation fee as below. 14-8 days prior : 20% 7-4 days prior : 40% 2-3 days prior : 60% 1 day prioor : 80% On the day of check-in or no-show : 100%





About Cultural Experiences

What kind of experience do you offer?


We offer Japanese calligraphy, tea ceremony and Kimono experience.




How many people join the lessons?


The capacity is 6 people.




Is the lesson conducted in Japanese?


We do our best to offer cultural experience in English.




Do I have to bring something for cultural experience?


No, you don't. We prepare all materials for lesson.




Is child able to join the lesson?


Children 6 and above can join the lesson.




How much is children's fee?


Children 6 to 12 : 2,000Yen

Children 13 and above : the same price as adults




Can we use credit card?


Yes. We accept VISA, Master card and American Express.




What is the cancellation policy?


We require 1 day cancellation notice prior to your scheduled booking date, otherwise we will charge you a cancellation fee as below. 1 day prior : 50% On the day or no-show : 100%





Lesson Contents

Contact

Address: 18 Kawanokami Tsukinuke hoppo cho, Nara city, Nara Pref. 630-8314, Japan

E-mail: info@naraigoto.org

TEL: +81-80-3830-2709

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